Information and Policies
Billiards Please enjoy our J.E. Came Company Billiards table from Boston, MA. This is an original slate table over 100 years old. Guests must be 14 or older to use the table.
Breakfast Breakfast is complimentary and available to all guests from 6:45am until 10:30am each morning. Located in our 50's Diner, you can make your own waffles (with syrup, strawberries and whipped cream), toasted bagels (with choice of butter, cream cheese and Jelly), cereal, yogurt, assorted fruit cups, muffins and egg and sausage sandwiches. We also offer a breakfast-in-bed package where we make your breakfast and deliver it to your suite (from 8am-10am) for $10 per person.
Bubble Bath, Candles & Lotion Adventure Suites provides bubble bath, candles and lotions in our gift shop. Be sure not to use any bubble bath, candles or lotions that are not approved by the Inn. No bubble bath is allowed in hot tub suites (Cave, Motorcycle Madness, Love Shack, Night Club, Sky Captains Lounge and Jungle). Management has the right to charge replacement cost for damaged sheets/furniture due to unauthorized products used in the room.
Cancellation Policy Every Cancellation is subject to a fee. Reservations Cancelled more than 14 days prior to the reservation date are subject to the following cancellation fees: Economy Suites: $25 per night (Wolf Den, Sugar Shack, Deserted Island and Rocket Launcher) Deluxe Suites: $40 per night (Log Cabin, Dragon's Lair, Victorian Spa, NY Penthouse and Wine Cellar) Super Suites: $50 per night (TreeHouse, Motorcycle Madness, Roman RendezVous and Love Shack) Galaxy Suites: $75 per night (Sky Captains Lounge, Club, Jungle, Cave and Showtime) OPTION: If you would like to avoid the cancellation fee and you have cancelled your reservation more than 14 days prior to your arrival date, you have the option of leaving your entire deposit on file for a future stay in which case you would not have to pay a cancellation fee and you can call back at your convenience to make your next reservation. Less Than 14 Days prior to arrival: Reservations Cancelled less than 14 days prior to the reservation date will forfeit the entire deposit. We are a boutique hotel that depends on advance reservations. We feel our policy is both fair to our guests and to us. The majority of guests that cancel last-minute do so because it's an unavoidable situation, so please understand that our policy will still apply.
Check In Check in is anytime after 3pm. Please leave your luggage in the car when you come to check-in. You may park in the front of the building while checking in. Please bring your whole party with you. It is our policy to register you, then we give you a tour of the Hotel and show you some of the rooms that are not occupied at that time. We will then take you to your suite and show you how to use everything in there. Afterwards, you can unload your car and bring it to the parking lot. We do provide a 1pm early check-in (subject to availability) for a fee. Please phone the Front Desk if you would like to request an early check-in. Early Check-ins are not available for Galaxy Suites due to the time it takes to clean and maintain them daily.
Check Out Check out is by 11am. Please remember to bring your robes, movie rentals and key to the Front Desk when you check out. We do provide a 1pm late check-out (subject to availability) for a fee. Please phone the Front Desk if you would like to request an late check-out. Late check out is not available for Galaxy Suites due to the time required to clean and maintain them. Thank you for staying with us!
Credit card policy We accept debit and gift cards, but we do require a credit card on file at check-in for incidentals. If you do not have a valid credit card, than a $100 cash deposit is required, returnable at check-out. NOTE: If you are using someone else's credit card to reserve your suite, please be sure this form is filled out. Be sure to bring the completed form to us at check in. We will also require your personal credit card for our files and your ID. If you do not have a valid credit card, we will require $100 cash deposit.
Damages & Fees Fees apply to rooms in need of excessive cleaning. If rooms are left with unreasonable messes (i.e Silly string, candle wax, linen stains, bubble bath in hot tubs, graffiti), a cleaning fee will apply. Guests are responsible for any damages they cause while in the room.
Deposit Policy A one-night deposit or 50% of your reservation is charged at the time of reservation, whichever is greater. All reservations require a credit card. The remaining balance is due at check-in. Add-on packages are charged at time of reservation.
Fire Patio "The Meeting Place". We offer an outdoor fire patio overlooking the mountains every night, year round (subject to weather) in the back yard. You are welcome to bring your favorite beverages to the patio. Music is provided as well. S'mores are available for purchase, or feel free to bring your own.
Facebook Please join our Facebook Page to get updates on the latest improvements, specials and announcements from Adventure Suites. Each evening we offer our guests an opportunity to spin our Facebook prize wheel. While you are staying with us, be sure to stay tuned to our page for the opportunity to win a prize and get your photo taken for our Facebook page.Terms and conditions of contest: The first person to come to the Front Desk and answer the FB question that evening will be eligible to spin the prize wheel. As a condition of winning the prize,The contestant(s) Agrees to have their photo taken and posted on the Adventure Suites FB page.
For All Guests All suites include a two-person Jacuzzi or a hot tub for four-seven people (except the Rocket Launcher). Every Suite has a DVD player and we offer thousands of movies to choose from. Billiards are available in the lobby. We offer complimentary cookies and popcorn every night. Our outdoor Fire Patio is lit every night (weather permitting). In the winter every guest can enjoy the snow luge and the Igloo. Summer months we have a horseshoe pit, hammocks and swings overlooking the mountains. There are five restaurants and bars walking distance.
Gift Certificates Gift Certificates are available at the Front Desk or can be arranged over the phone. Gift Certificates purchased as a gift through the Hotel have no expiration date. Gift certificates donated by the hotel have expiration dates. Gift Certificates are not redeemable for cash. Any leftover amount after staying with us will be reimbursed with a gift certificate for that value. Gift Certificates are not transferrable. Gift certificates can be used in our gift shop if they are for a dollar value, but not for any third party services that we provide.
Gift Shop Our gift shop offers a variety of products including clothing, stuffed animals, games, s'mores, candy, drinks, fresh chocolates, ice cream, bubble bath, candles, romance products, Christmas ornaments, pet gifts and more.
Hours of Operation The Lobby is open from 6:30am until 12am, 7 days a week, 365 days a year. Check-in is anytime after 3pm and check-out is by 11am. Breakfast is from 6:45am-10:30am. Room service is available from 11am-10pm.
Igloo During months with snow, we have an incredibly fun Igloo in our Front Yard. It is an authentic snow Igloo with music, chairs and lights. Feel free to bring everyone in and enjoy your favorite beverage while experiencing a real New England (rare) Igloo!
Internet We offer free wireless Internet services as well as a computer in the lobby with Internet.
Movies Adventure Suites has an impressive collection of thousands of movies FREE for you to choose from. Genres include, scary, romantic comedy, music videos, kids classics, drama, gay & lesbian and more. New movies are added to the collection weekly. We are confident you will find something you enjoy from our lobby. Please view this link to get a sample of the movies on our DVD List.
Packages We have a wonderful list of fun packages to offer our guests which will make your stay with us off the hook, including embroidered robes, massages, birthday set-ups, and romantic add-ons. Packages are arranged in your suite before you arrive, unless pre-arranged otherwise. We also offer additional Adventure Packages such as limo rides, skydiving, rock climbing and more. See our Package Page for details.
Pet Policy Up to three dogs can stay in our pet-friendly suites. There is a fee per dog. Please be sure you are reserving a designated pet friendly suite before you book your room. Please visit our Pet Policy Page for details.
Rates Rates are based on double occupancy. Add $15 per child, $25 per adult and $25 per dog/night for economy, Deluxe and Super Suites. Galaxy Suites are $50 per register person after the first two. All guests need to be 18 years or older unless accompanied by a parent or guardian. Rates vary due to special events, holidays, and school vacation weeks.
Reservation Information We charge 50% of your total at the time of reservation—Or the first full night if you are only staying one night. The remaining balance is due at check-in. See above for Cancellation Policy.
Restaurants Leave your car parked! There are 4 restaurants and bars walking distance from us: The Local Grocer, offering healthy breakfasts and lunches; The Moat Mt. Smokehouse and Brewery offering yummy lunches and dinners (10% off with your room key); The Cigar Lounge and Hookah Bar serving wine, beer and cigars; Stonehurst Manor offering more formal Dinners. Ask the Front Desk for details and recommendations and to assist with reservations wherever you choose to dine.
Robes We offer complimentary Adventure Suites Robes for our guests while staying at the inn. Please be sure to request your robes at check-in!
Room Service The hotel offers pizza and snacks delivered right to your door in about 30 minutes. Room service is available from 11am - 10:30pm. Click here for menu.
Smoking Policy Adventure Suites is a non-smoking establishment. However each suite has a door that accesses directly outdoors. Our smoking guests may smoke outside of their rooms. Sorry, cigars are not allowed on property, but there is a cigar bar across the street from us!
Skiing We offer discounted ski tickets to local Alpine ski resorts and we proudly offer free Nordic Skiing right out our back yard!
Sledding During winter months, we provide sleds and a sledding luge in the backyard. This is fun for kids of all ages. Don't forget your snow gear.
Snacks Each evening we offer complimentary popcorn and home-baked cookies for our guests. Fresh coffee, cocoa and tea are also available.
Tours We offer free tours to anyone interested in seeing for themselves what our rooms are all about. You may stop in anytime for a tour and we will show you what suites we may have available. The best time to stop in is between 12 noon and 2pm (between check-in and check-out), so that you can see as many suites as possible. We may ask you to take your shoes off in order to go inside a suite if it has been cleaned already, otherwise you are welcome to peek into the suite from the doorway.
Make your White Mountains vacation the best it can be at Adventure Suites—North Conway Lodging at its Best! Choose which room you like and click on the BOOK A RESERVATION link to see availability.
CHOOSE A ROOM!