Information and Policies

Amenities for all guests

All suites include a two-person Jetted tub or a hot tub for four-seven people. Every Suite has a DVD player and we offer thousands of movies to choose from. Stay in and eat at our White Horse Saloon. See our menu here. Billiards are available in the lobby. Our outdoor Fire Patio is lit every night (weather permitting). In the winter every guest can enjoy the snow luge and the Igloo. Summer months we have a horseshoe pit, hammocks and swings overlooking the mountains. There are five restaurants and bars walking distance.


Please enjoy our J.E. Came Company Billiards table from Boston, MA. This is an original slate table over 100 years old. Guests must be 14 or older to use the table.

Bubble Bath, Candles & Lotion

Adventure Suites provides bubble bath, candles and lotions in our gift shop. Be sure not to use any bubble bath, candles or lotions that are not approved by the Inn. No bubble bath is allowed in hot tub suites (Cave, Motorcycle Madness, Love Shack, Night Club, Sky Captains Lounge and Jungle). Management has the right to charge replacement cost for damaged sheets/furniture due to unauthorized products used in the room.

Cancellation Policy

Every Cancellation is subject to a fee. Reservations Cancelled more than 14 days prior to the reservation date are subject to the following cancellation fees:

Economy Suites: $25 per night (Wolf Den, Cupid's Corner and Deserted Island)
Deluxe Suites: $40 per night (Log Cabin, Dragon's Lair, Victorian Spa, NY Penthouse and Wine Cellar)
Super Suites: $50 per night (TreeHouse, Motorcycle Madness, Roman RendezVous and Love Shack)
Galaxy Suites: $75 per night ( Jungle, Cave and Showtime)
Party Suites: $75 per night ( The Club and Sky Captains Lounge)
Party Suite: $100 per night (Haunted Castle)

OPTION: If you would like to avoid the cancellation fee and you have cancelled your reservation more than 14 days prior to your arrival date, you have the option of leaving your entire deposit on file for a future stay in which case you would not have to pay a cancellation fee and you can call back at your convenience to make your next reservation.

Less Than 14 Days prior to arrival: Reservations Cancelled less than 14 days prior to the reservation date will forfeit the entire deposit. We are a boutique hotel that depends on advance reservations. We feel our policy is both fair to our guests and to us. The majority of guests that cancel last-minute do so because it's an unavoidable situation, so please understand that our policy will still apply.

Cancellation Insurance

We understand that unexpected and unavoidable things do happen. For this reason, we are offering peace of mind with our cancellation insurance option for your reservation. The insurance is a non-refundable $50 fee and must be purchased within 24 hours of making your reservation.

With cancellation insurance, our cancellation policy is as follows:

Cancelling more than 14 days away from your scheduled arrival date: You will not have to pay a cancellation fee and will get a full refund of your deposit (excluding the cancellation insurance fee)

Cancelling from 14 days to 3 days prior to your arrival: Instead of losing your entire deposit, you will be charged a cancellation fee for each night that was cancelled and the remaining balance of your deposit will be held on file towards your next visit at Adventure Suites.

Cancelling 2 days or less from your arrival date: The cancellation insurance does not apply and you will lose your deposit.

Check In

Check in is anytime after 3pm. Please leave your luggage in the car when you come to check-in. You may park in the front of the building while checking in. Please bring your whole party with you. It is our policy to register you, then we give you a tour of the Hotel and show you some of the rooms that are not occupied at that time. We will then take you to your suite and show you how to use everything in there. Afterwards, you can unload your car and bring it to the parking lot. We do provide a 1pm early check-in (subject to availability) for a fee. Please phone the Front Desk if you would like to request an early check-in. Early Check-ins are not available for Party Suites due to the time it takes to clean and maintain them daily.

Check Out

Check out is by 11am. Please remember to bring your robes, movie rentals and key to the Front Desk when you check out. We do provide a 1pm late check-out (subject to availability) for a fee. Please phone the Front Desk if you would like to request a late check-out. Late check out is not available for Party Suites due to the time required to clean and maintain them. Thank you for staying with us!

Credit card policy

We accept debit and gift cards, but we do require a credit card on file at check-in for incidentals. If you do not have a valid credit card, than a $100 cash deposit is required, returnable at check-out. NOTE: If you are using someone else's credit card to reserve your suite, please be sure this form is filled out. Be sure to bring the completed form to us at check in. We will also require your personal credit card for our files and your ID. If you do not have a valid credit card, we will require $100 cash deposit.

Damage/Cleaning Fees

Fees apply to rooms & common areas in need of excessive cleaning. If rooms are left with unreasonable messes (i.e Silly string, candle wax, linen stains, bubble bath in hot tubs, graffiti), a cleaning fee will apply. Guests are responsible for any damages they cause while in the room.

Deposit Policy

A one-night deposit or 50% of your reservation is charged at the time of reservation, whichever is greater. All reservations require a credit card. The remaining balance is due at check-in. Add-on packages are charged at time of reservation.

Fire Patio

"The Meeting Place". We offer an outdoor fire patio overlooking the mountains every night, year round (subject to weather) in the back yard. You are welcome to order from our menu and we can deliver food and drink to the fire patio for you. See our menu here. Music is provided as well. S'mores are available for purchase, or feel free to bring your own.

In a perfect World, we’d like to burn our fire every night.
If the fire is not burning, please ask our Front Desk Agent who would be happy to start it for you.
This also applies to our indoor Lobby fireplace during the cold months.

Reasons it may not be lit would be:

1. High Winds
2. Rain
3. No Demand

In Room Gas Fireplaces

Please be advised that we disconnect the gas fireplaces during the warm season to minimize our carbon footprint. Thanks for understanding!

Gaming Console Hookups

For your convenience we have gaming hookups in the following rooms: TreeHouse, Cave, ShowTime, Jungle and Sky Captains Lounge. Feel free to bring along your own gaming console!

Gift Certificates

Gift Certificates are available at the Front Desk or can be arranged over the phone. Gift Certificates purchased as a gift through the Hotel have no expiration date. Gift certificates donated by the hotel have expiration dates. Gift Certificates are not redeemable for cash. Any leftover amount after staying with us will be reimbursed with a gift certificate for that value. Gift Certificates are not transferable. Gift certificates can be used in our gift shop if they are for a dollar value, but not for any third party services that we provide.

Gift Shop

Our gift shop offers a variety of products including clothing, stuffed animals, games, s'mores, candy, drinks, fresh chocolates, ice cream, bubble bath, candles, romance products, Christmas ornaments, pet gifts and more.

Hair Dye

Hair Dye stains our sheets and towels. Please do not die hair while in our suites, or stain sheets and towels from recently died hair. There is a fine for any damaged linen due to hair dye. Thanks for understanding

Horseshoe Pit

Enjoy our professional horseshoe game in the back yard during warmer months.

Hours of Operation

The Lobby is open from 6am until 11pm, 7 days a week, 365 days a year. Check-in is anytime after 3pm and check-out is by 11am. Breakfast is from 7am-11am and can be delivered to your room or eaten in the dining room. The Saloon is open for lunch and dinner, you may choose to eat in the Saloon, in the backyard or have your items delivered to your room. The Bar, restaurant and Gift Shop close at 10pm.


During months with snow, we have an incredibly fun Igloo in our front yard. It is an authentic snow Igloo with music, chairs and lights. Feel free to bring everyone in and enjoy your favorite beverage while experiencing a real New England (rare) Igloo!


We offer free wireless Internet services as well as a computer in the lobby with Internet.


Gold Membership: Once you have stayed in all 18 of our suites, you become a GOLD MEMBER and receive 2 free nights in the room of your choice (up to a $1,000 value). You also get a Free Great Impressions Package for every visit thereafter, and if you have a dog you do not have to pay the dog fee.
Diamond Membership: If you are a Gold Member and you stay another 18 times after your 2 FREE nights, you become a Diamond Member! Diamond members get 3 free nights in the room of your choice (up to a $1,500 value).You also get a complimentary chocolate covered strawberry package for every visit, and if you have a dog you do not have to pay the dog fee.
Infinity Membership: If you are a Diamond Member and stay another 18 times after your 3 FREE nights, you become an INFINITY MEMBER and receive 20% off each future Stay, your choice of Chocolate Covered Strawberries or the Great Impressions Package for each visit and you do not pay any fees for your dog(s).


Adventure Suites has an impressive collection of thousands of movies FREE for you to choose from. Genres include, scary, romantic comedy, music videos, kids classics, drama, gay & lesbian and more. New movies are added to the collection weekly. We are confident you will find something you enjoy from our lobby. Please view this link to get a sample of the movies on our DVD List.


We have a wonderful list of fun packages to offer our guests which will make your stay with us off the hook, including embroidered robes, massages, birthday set-ups, and romantic add-ons. Packages are arranged in your suite before you arrive, unless pre-arranged otherwise. See our Package Page for details.

Pet Policy

Up to three dogs can stay in our pet-friendly suites. There is a fee per dog. Please be sure you are reserving a designated pet friendly suite before you book your room. Please visit our Pet Policy Page for details.

Privacy Policy

We value your privacy as well as your patronage. We adhere to strong commitment to protect your privacy and will not distribute your e-mail address, telephone number or physical address to any third party. We may use your e-mail address to send you information related to your pending reservation(s) and news and specials; you will be able to opt-out of these mailings if you wish.


Rates are based on double occupancy. Add $15 per child, $25 per adult and $25 per dog/night for economy, Deluxe and Super Suites. Galaxy Suites are $50 per register person after the first two. All guests need to be 18 years or older unless accompanied by a parent or guardian. Rates vary due to special events, holidays, and school vacation weeks.


Leave your car parked! We serve Breakfast from 7am to 11am, our lunch & dinner menu is available from 11am to 10pm and our bar is available all day until 10pm. We are happy to serve you in the White Horse Saloon, in your room, at the fire patio or in our lobby. Just let us know where you would like your order delivered. See our menus here.


We offer complimentary Adventure Suites Robes for our guests while staying at the inn. Please be sure to request your robes at check-in!
And be sure to check out our IMPERIAL STATUS package if you'd like to take home your own Adventure Suites robes with your name(s) embroidered on them!

Room Service

We serve Breakfast from 7am to 11am, our lunch & dinner menu is available from 11am to 10pm and our bar is available all day until 10pm. We are happy to serve you in the White Horse Saloon, in your room, at the fire patio or in our lobby. Just let us know where you would like your order delivered. See our See our menus here.


We offer free Nordic Skiing and Snowshoeing right out our back yard!


During winter months, we provide sleds and a sledding luge in the backyard. This is fun for kids of all ages. Don't forget your snow gear.

Smoking Policy

Adventure Suites is a non-smoking establishment. However each suite has a door that accesses directly outdoors. Our smoking guests may smoke outside of their rooms. Sorry, cigars are not allowed on property.


Let us know if your reservation is a surprise so we can play along. We are experts in Surprises!


We offer free tours to anyone interested in seeing for themselves what our rooms are all about. You may stop in anytime for a tour and we will show you what suites we may have available. The best time to stop in is between 12 noon and 2pm (between check-in and check-out), so that you can see as many suites as possible. We may ask you to take your shoes off in order to go inside a suite if it has been cleaned already, otherwise you are welcome to peek into the suite from the doorway.

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© Adventure Suites • 603.356.9744 • North Conway, NH